Promise

We Promise

In this 21st Century, Zeelool has always devoted its efforts to perfect your vision solution no matter the prescription glasses or the fashion glasses you choose. With many years of experience, we have kept on providing our customers with the desired vision solution on line. Our business is to rapidly provide you the best vision solution to meet your needs.

Zeelool guarantees the delivery time, that’s Zeelool has a cooperation with the world’s well-known express companies such as UPS, TNT, FEDEX, EMS and DHL. Zeelool will provide its customers with the tracking number and tracking link for every order to ensure you get the status of your order at every moment.

Zeelool guarantees your satisfaction. All staff of Zeelool are at their peak of service to ensure that you get best fulfilled 100% satisfaction promise.

Safe Payment Mode

You can pay for the bills on Zeelool without any worries. Zeelool cooperates with the well-known global payment companies and banks. Shopping on Zeelool, you have nothing to worry about.

Guaranteed Shipping

After the odering and selection eyeglasses process, the shipping department will pack the eyeglasses with firm cases. Then the express company will send them to the shipping address you filled on the website. Meanwhile, Zeelool will send you an email with the tracking information. This means, at any point in time you can track your eyeglasses. If you still have a challenge in getting your tracking information, you can log in into your account on the site to check your order status, or you can contact our Zeelool customer service to get your tracking information totally free to you. Zeelool will try its best to make sure that you get your eyeglasses in the shortest possible time.

Easy Return & Refund

No worries If you are not satisfied with the eyeglasses ordered on Zeelool, you can choose to return the items for replacement or refund. For more details, please refer to the return & refund policy. Here, every penny of your money will be spent wisely.

Timely Tracking Information

Zeelool provides its customers with free tracking info. after the generated ship order number so that you can track your glasses at all times, until it gets to its final destination in safe hands.